Your ops are leaking revenue. Refund chaos is a systems problem.
Ghost Revenue installs onboarding + ops infrastructure that activates buyers in the first 10 minutes, reduces support drag, and keeps fulfillment clean as you scale.
If you’re scaling revenue but ops are still manual, you’re exposed.
At $20k–$50k/month, your problems are predictable. The question is whether you installed systems or kept improvising.
People pay, then ask where everything is. That’s not “community”. That’s missing infrastructure.
When buyers aren’t activated fast, they doubt the purchase. Doubt turns into refunds and chargebacks.
If your day is “where’s the link, what’s the next step, who needs access”, you’re the ops layer.
Discord here, sheets there, Notion half-built, automations fragile. It “works” until volume exposes it.
You can’t “hustle” your way through operational debt. Debt compounds. So does churn.
Later becomes months. Meanwhile, every cohort inherits the same friction, confusion, and refund risk.
If your onboarding and ops aren’t engineered, you’re relying on founder attention as the glue. That works until it doesn’t.
Ghost Revenue — Onboarding Autopilot + Ops OS
We install an onboarding + ops system that activates buyers in the first 10 minutes, reduces support chaos, and protects revenue.
Discord + Whop/FanBasis + Zapier + Notion
- You sell a premium offer and want the delivery experience to match.
- Your team is growing, but your ops layer isn’t.
- You prefer engineered systems over “more meetings”.
- You want hand-holding, daily calls, or motivational hype.
- You refuse to give access, context, or decision-making speed.
Clear components, clean UX, and a durable ops layer.
Buyer to roles. Roles to channels. No manual patching.
Guided entry so buyers move, not wander.
One source of truth. No duplicated instructions.
Immediate wins to kill doubt and confusion.
Delivery tracking, SOPs, owners, cadence.
Tickets go where they belong. Not to you.
Clean upgrade/downgrade paths, access removal, renewal prompts, and buyer confidence reinforcement.
This install is designed to protect revenue and compress time-to-value.
- System architecture mapped to your offer
- Installed flows, permissions, and automations
- Ops OS (Notion) with delivery clarity
- Handover, documentation, and support routing
- Manually assigning access and fixing role issues
- Answering the same onboarding questions daily
- Patchworking broken tools and unclear flows
- Wondering who’s responsible for what
The install framework
Simple on purpose. You don’t need complexity. You need correctness.
We map your offer, tiers, user paths, and failure points. No guessing.
Roles, permissions, flows, automations, ops HQ. Designed to hold under volume.
We build, test, and deploy. You approve key decisions quickly. We ship.
Tight support, iteration, and refinements when real usage reveals improvements.
If you can’t respond, provide access, or make decisions within 24–48 hours, the install slows. We don’t do slow.
Case study: ops as revenue protection
When the delivery experience matches the price, churn drops and scaling stops being fragile.
- Scattered tools
- Inconsistent onboarding
- Founder time used as the fix
- Activation in first 10 minutes
- Clean access + support routing
- Durable ops layer under volume
The business stopped relying on “someone remembering” to do the right thing. The system became the default. That’s what lets you scale without chaos.
Ghost Revenue sits between revenue and delivery. Not as “support”. As the ops infrastructure that prevents revenue leakage.
This is not a VA. Not a random automation. Not a template.
Onboarding Autopilot + Ops OS is infrastructure. It gets installed once, then it keeps working while you focus on growth.
A VA can execute tasks. They can’t engineer a system that makes tasks unnecessary.
Automations without architecture become brittle. We design the architecture first, then automate the right parts.
Templates don’t know your offer, tiers, permissions, and support reality. We build it around your operation.
What you install if you take delivery seriously.
Buyers know exactly what to do next, immediately.
Roles, gates, and auditability that scales.
Delivery tracked with owners, SOPs, and cadence.
Fast triage. Less founder involvement.
If you want clean ops, book a strategy call.
This is a fit check. We audit your public assets before the call and show you exactly where revenue is leaking through ops.
- We diagnose onboarding + fulfillment failure points
- We map your ideal buyer path (first 10 minutes included)
- We decide if a 14-day install is the right move
You’ll book directly on Cal.com. Choose a slot and we’ll take it from there.
Book a Strategy CallIf you’re shopping for the cheapest “setup”, this won’t land. This is for founders who want a durable ops layer that protects revenue.
Operational discipline
Not a “guarantee”. A service standard with consequences. This is how real operators run support.
Ghost Revenue responds within 24 business hours (Mon–Fri) in the agreed support channel(s).
If we miss the SLA, you receive a $100 service credit per breach, capped at $300/month.
Complex requests will be acknowledged within SLA and completed in the next available build window.
SLA does not apply to weekends/holidays or delays caused by missing client inputs/access.
You should never wonder whether your ops team will respond. Discipline should be baked in, not requested.
If you treat ops as optional, refunds will treat your revenue the same way.
Clear responsibilities. Clear response windows. Clear deliverables. That’s how you scale without internal chaos.